Enter your order number and email to check your shipping status. Tracking numbers are emailed within 1–2 business days of dispatch.
Your order number is in your confirmation email. It starts with WCS-
Typical journey from order placed to your door.
Confirmation email sent immediately.
Packing within 1–2 business days.
Tracking number emailed to you.
5–14 business days depending on region.
Plain packaging, no branding visible.
Check your spam folder. If it's not there, contact us with the email address used at checkout and we'll resend it.
Tracking can take 24–48 hours to activate after dispatch. If there's been no movement for 7+ business days, contact us.
Check with neighbours and your local post office first. If still missing, email us within 7 days of the delivery status update.